Real-Time AI Monitoring: Alert Best Practices
In the fast-paced world of AI, your brand reputation can change in hours. Real-time monitoring with intelligent alerts ensures you catch and address issues before they impact your business.
Why Real-Time Matters
3.2x
Faster crisis detection
87%
Issues caught within 1 hour
4hrs
Average fix time with alerts
Alert Configuration Strategy
Priority Levels
Critical (Immediate Response)
- • Severe misinformation about your brand
- • Negative sentiment spike over 30%
- • Competitor overtaking in key queries
High (Within 4 Hours)
- • New negative patterns emerging
- • Accuracy drops below 80%
- • Missing from important queries
Medium (Within 24 Hours)
- • Gradual sentiment decline
- • New competitor mentions
- • Outdated information detected
Essential Alert Types
Sentiment Alerts
- • Negative sentiment threshold breach
- • Sudden sentiment changes (±15%)
- • Sentiment divergence across models
Accuracy Alerts
- • Factual errors detected
- • Outdated information flagged
- • Hallucination patterns identified
Competitive Alerts
- • Competitor mentioned more frequently
- • Lost position in comparisons
- • New competitor entering space
Coverage Alerts
- • Missing from relevant queries
- • Reduced mention frequency
- • Geographic blind spots
Alert Delivery Channels
| Channel | Best For | Response Time |
|---|---|---|
| SMS/Text | Critical alerts | Under 5 minutes |
| Detailed reports | Under 30 minutes | |
| Slack/Teams | Team collaboration | Under 15 minutes |
| Dashboard | Continuous monitoring | Real-time |
Implementation Best Practices
1. Start Conservative
Begin with fewer, high-value alerts and expand gradually to avoid alert fatigue.
2. Define Clear Ownership
Assign specific team members to different alert types for faster response.
3. Create Response Playbooks
Document step-by-step procedures for each alert type to ensure consistent handling.
4. Regular Alert Audits
Review alert effectiveness monthly and adjust thresholds based on patterns.
Sample Alert Configurations
// Critical Alert Example
IF sentiment_score < 40% AND mentions > 100
THEN send_alert(priority="critical", channel="sms")
// Competitive Alert Example
IF competitor_mentions > brand_mentions
AND query_type = "comparison"
THEN send_alert(priority="high", channel="slack")
Set Up Intelligent Alerts
Whiteship's AI-powered alert system learns your patterns and reduces false positives while ensuring you never miss critical reputation changes.
Configure Your Alerts